We translate client requirements into product, services and solutions specifications that drive revenue and increase profits. With an aptitude for diagnosing departmental and company strategic goals and aligning them with project objectives we ensure project success and overall increased client satisfaction.
How do we do this?
- Voice of the Customer: surveys, interviewing, focus groups, et cetera
- Customer Value Mapping
- Business Tax Planning and Analysis
- Business Strategy and Growth Support
- Data analysis
- KPI development and Reporting
- Quality Assurance: Software, Application and Product testing (including bug tracking, test case development and management)
- Process Design and Improvement by utilizing Lean Six Sigma methods and tools (DMAIC, Process Maps, Root Cause Analysis, Gap Analysis, Value Stream Mapping, Kaizen, Visual Management, Kanban)
- Value Chain Optimization
- Financial reporting
- Non-Financial reporting
- Budget Management
- Procurement and Sourcing Analysis